到岗时间:1个月之内
年龄要求:35岁以下
婚况要求:未婚
DUTIES AND RESPONSIBILITIES工作职责 • Provide prompt, efficient and courteous services to guests, members and visitors • 向客人、会员和来访者提供及时、高效和礼貌的服务。
• Maintain Health Club facilities according to set standards of order and cleanliness • 按照既定次序和清洁标准来维护健身俱乐部设施。
• Report repairs and maintenance problems to supervisor • 向主管汇报维修和保养问题。
• Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information • 熟悉酒店的设施、活动、设备、服务和其它相关情况,以便向客人提供准确信息。
• Be knowledgeable about all hotel facilities in order to promote and sell them to guests • 熟知酒店所有设施,以便向客人进行推销。
• Ensure guests amenities, towels, linen and other guests needs have ample supply • 确保充分供应客人的用品、毛巾、布草等。
• Follow hotel procedures in relation to pool towel issue and retrieval • 遵守酒店关于泳池毛巾的发放和回收的工作程序。
• Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service • 与关联部门,如洗衣房、客房部和工程部进行沟通,以向客人提供上乘服务。
• Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders • 为客人、会员和已登记的儿童开展活动与服务,对其做相关说明并提醒其注意安全。
• Abide by rules and regulations and policies and procedures of hotel • 遵守酒店的各项规章制度、政策和工作程序。
• Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained • 对游泳池进行定期视察,以确保其达到清洁标准。
• Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure • 就游泳池、Spa和体育馆的使用向客人和来访者正确收费,并按照工作程序将费用计入房间帐单。
• Attend scheduled training • 参加排定的培训活动。
• Participate actively in employee activities • 积极参加员工活动。
• Adhere to specified hygiene and personal appearance standards • 遵守规定的卫生和个人仪容标准。
• Participate in activities concerning protection of environment • 参加与环保相关的活动 。
• Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use • 确保只允许符合资格的人员使用相关设施,如住店客人、会员和交付入场费的客人。
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