到岗时间:1个月之内
年龄要求:35岁以下
婚况要求:未婚
Job Responsibiltiy:1.
The incumbent in this position is responsible for serving food an d beverage in their assigned section in order to provide a dining experience that meets Or exceeds guests’ expectations whilst adhering to service standards.
在此职位任职的员工负责在指定区域提供食品及酒水服务。
确保为客人提供优质的消费体验,并达到客人的期望值。
始终坚持执行饭店的服务标准2.
Processes guests’ orders in a timely manner whilst verifying that all items are prepared according to guests’ requests an d standards, offering a friendly an d caring service at all time.
确保客人的点单及时有效的送至相关人员进行制作,并确认所有的菜品及酒水按照客人的要求为客人做好准备。
随时随刻为客人提供友善的服务。
3.
Keeps a discreet eye on the guests to ensure they are satisfied with the food an d service, anticipates an d responds to any additional requests an d to determine when the course/meal has been completed.
时刻关注客人的需求,保持与客人的眼神交流。
确保客人在用餐过程中,对我们的食品和服务满意,预测和回应客人所提出的其它问题并作出决定。
4.
Keeps abreast of the food an d beverage promotions, new menu items, daily specials, an d other relevant information for the outlet guests.
保持为客人提供最新的餐饮推销信息,新品推出,每日特选和其它相关信息Requirements:1.
Basic knowledge all food an d beverage items offered, including ingredients, methods of preparation an d proper service具有相关服务的基础食品和酒水知识,包括对客服务所需食品的制作材料,方法以及服务常识2.
Basic knowledge of the sequence of service an d service terminology基础服务常识和服务标准 16
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